Postal

Is the US Postal Service (USPS) getting less reliable or what? Or does Chicago just have exceptionally bad service? I mean, I've known that Chicago's had a crappy system, but lately, it seems to be getting crappier, especially in terms of lost bills and so forth. It's getting ridiculous, is making me think I need to just have everything be paid online. I just hate that I can't rely on something that should, in theory, be both straightforward and reliable. WTF? It's just incredibly frustrating, because I'm doing my part, getting things mailed out in time, but they're not getting to their destinations, and then I'm the one left holding the bag, despite it being the USPS that boned things up.